Carpets

We can uplift and remove from site your old carpet before installing the new carpet.

The Carpet Foundation has just introduced a new Consumer Code of Practice exclusively for its 1100 Registered Specialist Retailers that has just completed Stage One of the OFT’s Consumer Codes Approval Scheme which aims to promote and safeguard consumer interests.
The Office of Fair Trading (OFT) is the highest consumer champion in the land. Through its Consumer Codes Approval Scheme (CCAS), the OFT is keen to promote an improvement in selling practices within a sector so protecting the consumer.

It has defined key criteria for consumer codes and this comprises pre-contractual information, deposit protection, impartial advice to consumers, complaints and conciliation, independent arbitration and non-compliance monitoring.
OFT Approval for a Code is a 2 stage process – Stage One agree the words and then, when the Code sponsor has shown that the actual selling practices do deliver the promise, Stage Two approval is given and use of the OFT Approved Code logo is allowed..
With the new Carpet Foundation Consumer Code of Practice, buy at a Registered Specialist and you are guaranteed the following:
• expert and impartial advice
• written terms of business - so you know where you stand
• detailed written quotations – so there are no nasty surprises on receipt of the bill
• deposit safeguard – so you know your money is safe
• extended guarantees on manufacturing faults from Carpet Foundation manufacturers
• approved problem solving procedures in the rare case of a problem